Terms of Use

Acceptance of Terms By using our website or online booking services, you agree to the terms and conditions outlined in this document. If you do not agree to these terms, please refrain from using our services.

Service Description We provide an online booking service for accommodations worldwide. All bookings are subject to availability and the policies of the specific accommodation, which may vary depending on the country.

User Obligations The user agrees to provide accurate and up-to-date information when making a booking. Any use of the website for fraudulent, illegal, or rights-infringing purposes is strictly prohibited.

Cancellation Policies Cancellations are subject to the policies of each individual accommodation, which will be clearly communicated during the booking process. Refunds or penalties will be applied according to the terms provided.

Limitation of Liability We are not responsible for any direct or indirect damages arising from the use of our website or third-party services, including site availability issues, service interruptions, or overbookings.

Changes to the Terms We reserve the right to modify these terms at any time. Users are encouraged to check this page periodically for any updates.

Applicable Law These terms are governed by the laws of the country where our company is based, without regard to conflict of law principles. Any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Privacy Policy

Data Controller The data controller is Wanderlust Condorelli Giovanni, with registered office at Via Castella, 40. For any questions about data protection, please contact us at [email protected].

Types of Data Collected We collect personal information such as name, surname, email address, phone number, and payment details to process bookings. We also collect navigation information such as IP addresses, geographical location, and usage data from the site.

Purpose of Data Processing The data collected is used for:
Managing bookings and communicating with users.
Providing customer support and improving services.
Sending promotional offers or personalized notifications, with prior consent.

Legal Basis for Processing We process user data in compliance with the following legal bases:
Necessity for contract performance (e.g., managing bookings).
Compliance with legal obligations.
User consent for marketing activities.

Data Sharing Personal data may be shared with commercial partners, payment service providers, and online travel agencies (OTAs) to facilitate booking management. Data will not be sold or shared with third parties for unrelated purposes.

Data Retention Data will be retained for as long as necessary to fulfill booking obligations and comply with legal requirements. Thereafter, the data will be deleted or anonymized, unless longer retention is required by local regulations.

User Rights Users can at any time:
Request access, correction, or deletion of their personal data.
Object to or request restriction of data processing.
Withdraw consent for data processing at any time.
File a complaint with the relevant data protection authority.

International Data Transfers Personal data may be transferred to countries outside the European Union. In such cases, we will ensure that those countries provide an adequate level of protection according to applicable laws, such as GDPR, or that appropriate safeguards are in place.

Use of Cookies We use cookies to improve the site navigation and collect statistical data. Users can manage cookie preferences through their browser settings or our dedicated platform.

Changes to the Privacy Policy We reserve the right to modify this Privacy Policy at any time. Users will be notified of any changes via the website.